PROGRAMME DESCRIPTION: A telehealth-based training model for an ambulatory care pharmacy skills course

Authors

  • Deepti Vyas University of the Pacific, United States
  • Edward L Rogan University of the Pacific, United States https://orcid.org/0000-0002-5270-614X
  • Suzanne M Galal University of the Pacific, United States
  • Guangyu Wu Columbia University, United States
  • Vy Bui University of the Pacific, United States
  • Shirley M.T Wong University of the Pacific, United States https://orcid.org/0000-0001-6959-1986
  • Sabrina Wu University of the Pacific, United States

DOI:

https://doi.org/10.46542/pe.2021.211.569576

Keywords:

Ambulatory care skill, Covid-19, Learning, Professional communication skill, Remote, Simulation, Telehealth

Abstract

Description: Increasingly, pharmacy services are provided using telehealth-based modalities. This paper describes a pharmacy skills course that utilised telehealth principles to train students on the technical and communications skills necessary for the ambulatory care setting. Zoom breakout rooms, electronic health records, YouTube video vignettes, and teaching assistants portraying patients/physicians simulated a telehealth-based ambulatory care setting. 

Evaluation: Five quizzes and six written assignments were utilised to measure student’s knowledge and skills. At the end of the course, students were evaluated through a three-station objective structured clinical exam (OSCE). Students also completed a pre/post attitudes survey.

Result: Overall, students performed well on various assessments including quizzes and written assignments. The majority of the students performed well on the OSCE. Significant improvement was noted on all items in the attitudes survey. 

Conclusion: This study suggests that a telehealth training model can be effective in teaching pharmacy students both the technical and communication skills necessary for practice in the ambulatory care setting.

Author Biographies

Deepti Vyas , University of the Pacific, United States

Associate Professor, Thomas J. Long School of Pharmacy, Department of Pharmacy practice

Edward L Rogan, University of the Pacific, United States

Associate Professor, Thomas J. Long School of Pharmacy, Department of Pharmacy practice

Suzanne M Galal, University of the Pacific, United States

Professor, Thomas J. Long School of Pharmacy, Department of Pharmacy practice

Guangyu Wu, Columbia University, United States

Fu Foundation School of Engineering and Applied Science

Vy Bui, University of the Pacific, United States

Department of Pharmacy practice, Thomas J. Long School of Pharmacy

Shirley M.T Wong, University of the Pacific, United States

Department of Pharmacy practice, Thomas J. Long School of Pharmacy

Sabrina Wu, University of the Pacific, United States

Department of Pharmacy practice, Thomas J. Long School of Pharmacy

References

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Published

02/10/2021

Issue

Section

Programme Description