The online teaching and learning experience for pharmacoinformatics during COVID-19

Innovation in teaching delivery or learning technology


  • A. Sha'aban Universiti Sains Malaysia
  • H. Zainal Universiti Sains Malaysia
  • D.A.M. Noor Universiti Sains Malaysia



Pharmacoinformatics, Online Learning, Assessment, Asynchronous Learning, Malaysia


At the Universiti Sains Malaysia (USM), Pharmacoinformatics is a second- year undergraduate Bachelor of Pharmaceutical Sciences course designed to introduce students on how to use technology to improve pharmaceutical care services. Until the outbreak of COVID-19, teaching, learning, and assessments for this course were predominantly conducted face-to-face. The unannounced arrival of the pandemic with its unprecedented uncertainties meant a drastic change in programme delivery was necessary. Social distancing and movement control orders were imposed to control the transmission of COVID-19 and hence a complete shift to online learning was required. All available tools were therefore deployed to make the transition a successful experience for both students and lecturers. The advantage of the new learning approach was that both synchronous and asynchronous learning experiences were explored. The group assignments were mostly synchronous using video conferencing applications. However, student assessments by the lecturers were predominantly asynchronous.

Author Biographies

A. Sha'aban, Universiti Sains Malaysia

School of Pharmaceutical Sciences

H. Zainal, Universiti Sains Malaysia

School of Pharmaceutical Sciences

D.A.M. Noor, Universiti Sains Malaysia

School of Pharmaceutical Sciences


Strachota, E. (2006). The use of survey research to measure student satisfaction in online courses. Midwest Research to Practice Conference in Adult Continuing and Community Education, University of Missouri-St Louis, United States of America





COVID-19 Case Study