The MEDMAN project: Evaluation of the medicines management training for community pharmacists


  • M. Jaffray Department of General Practice and Primary Care, Foresterhill health Centre, University of Aberdeen, Westburn Road, Aberdeen AB25 2AY, UK
  • J. Krska School of Pharmacy and Chemistry, Liverpool John Moores University, Liverpool L3 3AF, UK
  • A. J. Lee Department of General Practice and Primary Care, Foresterhill health Centre, University of Aberdeen, Westburn Road, Aberdeen AB25 2AY, UK
  • C. M. Bond Department of General Practice and Primary Care, Foresterhill health Centre, University of Aberdeen, Westburn Road, Aberdeen AB25 2AY, UK


Community pharmacy, coronary heart disease, training, MEDMAN project


Background and Training package: A RCT was conducted to evaluate a community pharmacist-led medicines management service (MEDMAN) for patients with coronary heart disease (CHD). The aim was to evaluate training provided prior to commencement of the service.
Method: Questionnaires were mailed to participating English community pharmacists at three time points to assess CHD knowledge, perceived knowledge/skills, and comfort with respect to the new service.
Results: Before training (baseline; response rate 63%) pharmacists had good CHD knowledge although 50% reported needing much more knowledge. Fewer (20%) felt training in communication skills/working with GPs was needed. After training (post-training time point 1; response rate 80%), perceived knowledge and skills increased (P , 0.001). At post- training time point 2, CHD training was rated highly useful (89%), relevant (91%) and complete (74%). Pharmacists continued to feel comfortable providing the service throughout the three time points. Many (68%) undertook further training. Pharmacists’ attitudes to MEDMAN were generally positive and un-related to knowledge, skills or comfort.
Conclusion: Baseline CHD knowledge was good. Future training packages should include mentoring and experiential training.


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Research Article