The MEDMAN project: Evaluation of the medicines management training for community pharmacists

Authors

  • M. Jaffray Department of General Practice and Primary Care, Foresterhill health Centre, University of Aberdeen, Westburn Road, Aberdeen AB25 2AY, UK
  • J. Krska School of Pharmacy and Chemistry, Liverpool John Moores University, Liverpool L3 3AF, UK
  • A. J. Lee Department of General Practice and Primary Care, Foresterhill health Centre, University of Aberdeen, Westburn Road, Aberdeen AB25 2AY, UK
  • C. M. Bond Department of General Practice and Primary Care, Foresterhill health Centre, University of Aberdeen, Westburn Road, Aberdeen AB25 2AY, UK

Keywords:

Community pharmacy, coronary heart disease, training, MEDMAN project

Abstract

Background and Training package: A RCT was conducted to evaluate a community pharmacist-led medicines management service (MEDMAN) for patients with coronary heart disease (CHD). The aim was to evaluate training provided prior to commencement of the service.
Method: Questionnaires were mailed to participating English community pharmacists at three time points to assess CHD knowledge, perceived knowledge/skills, and comfort with respect to the new service.
Results: Before training (baseline; response rate 63%) pharmacists had good CHD knowledge although 50% reported needing much more knowledge. Fewer (20%) felt training in communication skills/working with GPs was needed. After training (post-training time point 1; response rate 80%), perceived knowledge and skills increased (P , 0.001). At post- training time point 2, CHD training was rated highly useful (89%), relevant (91%) and complete (74%). Pharmacists continued to feel comfortable providing the service throughout the three time points. Many (68%) undertook further training. Pharmacists’ attitudes to MEDMAN were generally positive and un-related to knowledge, skills or comfort.
Conclusion: Baseline CHD knowledge was good. Future training packages should include mentoring and experiential training.

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Issue

Section

Research Article