PROGRAMME DESCRIPTION: A mentalising education programme for community pharmacy workforce




Community pharmacy, Emotion, Healthcare counselling, Mentalise, Psychoeducation


This article describes the development and content of the continuing education programme “Counseling first hand – understanding the customer and yourself through mentalising”. The education programme is targeted at the community pharmacy workforce and aims at increasing the pharmacy workforce’ awareness of mental states in pharmacy counselling in order to ultimately centre the interaction around the customer’s perspectives. As such, the education programme combines the traditions of pharmacy practice with a psychologically-based theory of interaction, i.e. mentalising. The education programme is developed between partners from the University of Copenhagen and from Pharmakon-the Danish College of Pharmacy Practice and is funded by the European Institute of Innovation and Technology (EIT) Health. The continuing education programme spans four months and combines physical attendance with online modules.

Author Biographies

Christina Fosgerau, University of Copenhagen, Denmark

Department of Nordic Studies and Linguistics

Nanna Broch Clemmensen, University of Copenhagen, Denmark

Department of Nordic Studies and Linguistics

Gitte Reventlov Husted, Pharmakon - Danish College of Pharmacy Practice, Denmark

Department of Research and Development

Susanne Kaae, University of Copenhagen, Denmark

Department of Pharmacy

Charlotte Rossing, Pharmakon - Danish College of Pharmacy Practice, Denmark



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How to Cite

Fosgerau, C., Clemmensen, N. B., Husted, G. R. ., Kaae, S., & Rossing, C. (2022). PROGRAMME DESCRIPTION: A mentalising education programme for community pharmacy workforce. Pharmacy Education, 22(1), p. 77–87.



Programme Description