Practice Analysis for mid-level Pharmacy Workers in South Africa
Keywords:Pharmacy Technician, Practice Analysis, Pharmacy Education
Background: In South Africa, educational programmes are being developed for new cadres of mid-level pharmacy workers. Therefore, a practice analysis was needed to ensure that these programmes address workplace needs.
Aims: To determine and verify, in accordance with published scopes of practice, the responsibilities (i.e., what they will do) and the competencies (i.e., knowledge, abilities, and skills) that pharmacy technicians will need to practice successfully.
Methods: The study used the “Job Analysis at the Speed of Reality” (JASR) method in which focus groups of subject matter experts (SMEs) developed categorised lists of job functions. The SMEs represented both pharmacists and mid- level workers from a range of practice sites.
Results: A task list for pharmacy technicians was developed from focus group data.
Conclusions: Results of the practice analysis provide valuable information for educators, employers, and other stakeholders to ensure that curricular content are practice-related and relevant to all practice settings.
Department of Health (2011a). National health insurance in South Africa: Policy paper (online). Available at: www.gov.za/documents/down load.php?f=148470. Accessed 30th May, 2014.
Department of Health (2011b). Human resources for health – South Africa: HRH strategy for the health sector: 2012/13 – 2016/17. Pretoria: Government Printer.
Department of Health (2014). National Health Insurance (online).Available at: www.health.gov.za/nhi/php. Accessed 6th November, 2014.
Department of National Treasury (2011). 2011 Local government budgets and expenditure review 2006/07 – 2012/13. Pretoria: Government Printer. RP103/2011, ISBN: 978-0-621-40141-7.
Hartley, D. E. (1999). Job analysis at the speed of reality. Amherst, MA: HRD Press, Inc.
Kon, Z.R. & Lackan, N. (2008). Ethnic disparities in
access to care in post-apartheid South Africa. American Journal of Public Health, 98(12), 2272-2277.
Office of the Registrar (2011). Pharmacy human resources in South Africa (First edition), Arcadia: South African Pharmacy Council.
South Africa (2011). Pharmacy Act, no 53 of 1974. Scope of Practice, supervision of Pharmacy Support Personnel and qualifications, Vol. 553, no. 34428 of 2011. Pretoria: Government Printer.
South African Qualifications Authority (2012a). Registered qualification: Further Education and Training Certificate:Pharmacist Assistance. Pretoria (online). Available at: http://pcqs.saqa. org.za/viewQualification. php?id=72050. Accessed 6th November, 2014.
South African Qualifications Authority (2012b). Registered qualification: Advanced certificate: Pharmacy technical support. Pretoria (online). Available at: http:// pcqs.saqa.org.za/view Qualification.php?id=90596. Accessed 30th May, 2014.
World Bank (2014). Health expenditure, total % of GDP (online). Available at: http://data.worldbank. org/indicator/SH.XPD.TOTL.ZS/. Accessed 30th May, 2014.
World Medical Association (2014). World Medical Association Declaration of Helsinki: Ethical principles for medical research involving human subjects (1964, rev. 2008). France: Ferney-Voltaire (online). Available at: http://www.wma.net/en/30 publications/10policies/ b3/17c.pdf. Accessed 30th May, 2014.