Design and evaluation of a pharmacist tutor training programme

Authors

  • Gillian Knott James Cook University, Townsville
  • Linda Crane Bond University, Gold Coast
  • Ian Heslop James Cook University, Townsville
  • Beverley Glass James Cook University, Townsville

Keywords:

Sessional Staff, Pharmacy, Pharmacist Tutor, Training Programme, Programme Evaluation

Abstract

Background: Sessional staff are increasingly involved in health education at universities, although the lack of training and support experienced has been highlighted in recent years. Formal guidelines now exist in Australia for the management, support and training of sessional academic staff, with training programmes gradually becoming established in the majority of Australian universities. There is considerable variation in design, as well as limited data on the evaluation of such programmes in Australia. However, it is recognised that for optimal benefit, the programme should not only be institutionally supported, but also relevant to the needs of the particular discipline.

Aims: To design and evaluate a tailored training and support programme for pharmacist tutors who are involved in pharmacy student education at a regional Australian university.

Method: A pharmacist tutor needs-analysis study conducted at James Cook University (JCU) informed the design of the training programme. The programme was evaluated using two post-training participant self-evaluation surveys. Simple descriptive statistics and qualitative thematic analysis were used to analyse the survey data.

Results: More than 80% of participants were satisfied with the design of the programme in terms of structure, content and duration. The second evaluation survey revealed that significant increases in self-rated tutor confidence and competence had occurred over the first semester of employment, particularly in the perceived problem area of assessment and marking.

Conclusion: This study has confirmed the benefits of discipline-specific tutor training, particularly to improve both tutor confidence and competence. 

Author Biographies

Gillian Knott, James Cook University, Townsville

Lecturer, Pharmacy, College of Medicine and Dentistry

Linda Crane, Bond University, Gold Coast

Deputy Dean, Faculty of Health Sciences and Medicine

Ian Heslop, James Cook University, Townsville

Associate Professor, Pharmacy, College of Medicine and Dentistry

Beverley Glass, James Cook University, Townsville

Professor of Pharmacy, College of Medicine and Dentistry

References

Ackerman, E., Williams, I. & Freeman, C. (2010). Pharmacists in general practice, Australian Family Physician, 39(3), 163-164

Anderson, V. (2007). Contingent and Marginalised? Academic development and part-time teachers. International Journal of Academic Development, 12(2), 111-121

Andrew, S., Halcomb, E., Jackson, D., Peters, K. & Salamonson. Y. (2010). Sessional Teachers in a BN program: Bridging the divide or widening the gap? Nurse Education Today, 30, 453-457

Calma, A. (2013). Preparing tutors to hit the ground running: Lessons from new tutors’ experiences, Issues in Educational Research, 23(3), 331-345

Davis, D., Connor, R., Perry, L., Perrott, B. & Topple, S. (2009). The work of the casual academic teacher: A case study. Employment Relations Record, 9(2), 37-54

Goodlad, S. (1997). Responding to the Perceived Training Needs of Graduate Teaching Assistants. Studies in Higher Education, 22(1), 83-92

Grainger, P., Adie, L. & Weir, K. (2016). Quality assurance of assessment and moderation discourses involving sessional staff, Assessment & Evaluation in Higher Education, 41(4), 548-559. doi: 1080/02602938. 2015.1030333.

Hamilton, J., Fox, M. & McEwan, M. (2013). Sessional Academic Success: A distributed framework for academic support and development. Journal of University Teaching and Learning Practice, 10(3).Available at: http://

ro.uow.edu.au/jutlp/vol10/iss3/9. Accessed 13th October, 2017

Harvey, M. (2017). Quality learning and teaching with sessional staff: systemising good practice for academic development. International Journal for Academic Development, 22(1), 1-6. doi: 10.1080/1360144X.2017.1266753

Herbert, D., Masser, B. & Gauci, P. (2002). A comprehensive tutor training program: collaboration between academic developers and teaching staff. Paper presented at: Australian Association for Research in Education Symposium 24 2002, Brisbane, Australia Available at: http://www.cadad.edu.au/sessionalstaff/ case_studies/Tutor_Training.pdf. Accessed 13th October, 2017

Kift, S. (2002). Assuring quality in the casualisation of teaching, learning and assessment: towards best practice for the first year experience. Paper presented at: 6th Pacific Rim First Year in Higher Education Conference 2002, Christchurch, New Zealand. Available at: http://fyhe.com.au/past_papers/abstracts02/KiftAbstract.htm. Accessed 13th October, 2017

Kimber, M. (2003). The Tenured 'core’ and the Tenuous 'Periphery': the casualisation of academic work in Australian universities. Journal of Higher Education Policy and Management, 25(1), 41-50

Knott, G., Crane, L., Heslop, I. & Glass, B. (2017). Perceptions on requirements to inform the design of a pharmacist tutor training programme, Pharmacy Education, 17(1), 29-40

Kofod, M., Quinnell, R., Rifkin, W. & Whitaker, N. (2008). Is tutor training worth it? Acknowledging conflicting agenda. Paper presented at: Higher Education Research and Development Society of Australasia (HERDSA) Conference 2008, Rotorua, New Zealand. Available at: http:// www.herdsa.org.au/publications/conference-proceedings/ research-and-development-higher-education-place-learning- and-64. Accessed 13th October, 2017

Luzia, K., Harvey, M., Parker, N., McCormack, C. & Brown, N. (2013). Benchmarking with the BLASST Sessional Staff Standards Framework. Journal of University Teaching and Learning Practice, 10(3), Art.5. Available at: http://ro.uow.edu.au/jutlp/vol10/iss3/5/. Accessed 13th October, 2017

Mak, V., Clark, A., Poulsen, J., Udengaard, K. & Gilbert, A. (2011). Pharmacists’ awareness of Australia’s health care reforms and their beliefs and attitudes about their current and future roles. International Journal of Pharmacy Practice, 20, 33-40

May, R., Strachan, G. & Peetz, D. (2013). Workforce development and renewal in Australian universities and the management of casual academic staff. Journal of University Teaching and Learning Practice, 10(3), Art.3. Available at: http://ro.uow.edu.au/jutlp/vol10/iss3/3/. Accessed 13th October, 2017

Matthews, K., Duck, J. & Bartle, E. (2017). Sustaining institution-wide induction for sessional staff in a research- intensive university: the strength of shared ownership. International Journal for Academic Development, 22(1), 43-55. doi: 10.1080/1360144X.2016.1266637

Percy, A., Scoufis, M., Parry, S., Goody, A. & Hicks, M. (2008). The RED Report, Recognition, Enhancement, Development: The contribution of sessional teachers to higher education. Available at: http://ro.uow.edu.au/cgi/ viewcontent.cgi?article=1139&context=asdpapers Accessed 13th October, 2017

Persellin, D. & Goodrick, T. (2010). Faculty development in higher education: Long-term impact of a summer teaching and learning workshop. Journal of the Scholarship of Teaching and Learning, 10(1), 1-13

Prpic, J. & Ellis, A. (2002). Influences in the design of a faculty-wide tutor development program. Paper presented at: Higher Education Research Development Society of Australasia (HERDSA) Conference 2002, Perth, Australia 7-10 July. Available at: http://www.herdsa.org.au/ publications/conference-proceedings/research-and- development-higher-education-quality-67. Accessed 13th October, 2017

Retna, K. (2005). Universities as learning organisations: Putting tutors in the picture. Paper presented at: Higher Education Research and Development Society of Australasia (HERDSA) Conference 2005, Sydney, Australia 3-6 July. Available at: https://www. researchgate.net/ publication/228507331_ Universities_as_learning_organisations_Putting_tutors_in_the_picture. Accessed 13th October, 2017

Richards, K., Bell, T. & Dwyer, T. (2017). Training sessional academic staff to provide quality feedback on university students’ assessment: Lessons from a faculty of law learning and teaching project. The Journal of Continuing Higher Education, 65(1), 25-34. doi: 10.1080/07377363.2017.1272043

Ryan, S., Groen, E., McNeil, K., Nadolny, A. & Bhattacharyya, A. (2011). Sessional employment and quality in universities: a risky business. Paper presented at: Higher Education Research and Development Society of Australasia (HERDSA) Conference 2011, Gold Coast, Australia 4-7 July. Available at: http://www.herdsa.org. au/ system/files/HERDSA_2011_Ryan.PDF. Accessed 13th October, 2017

Ryan, S., Burgess, J., Connell, J. & Groen, E. (2013). Casual academic staff in an Australian university: Marginalised and excluded. Tertiary Education and Management, 19(2), 161-175

Salamonson, Y., Halcomb, E., Andrew, S., Peters, K. & Jackson, D. (2010). A comparative study of assessment grading and nursing students' perceptions of quality in sessional and tenured teachers. Journal of Nursing Scholarship, 42(4), 423-429

Smith, C. & Bath, D. (2004). Evaluation of a university- wide strategy providing staff development for tutors: effectiveness, relevance and local impact. Mentoring and Tutoring, 12(1), 106-122

Smith, E. & Coombe, K. (2006). Quality and qualms in the marking of university assignments by sessional staff: An exploratory study Higher Education, 51, 45-69

Stewart, C., George, A., Peat, M. (2004). Supporting beginning teachers to support student learning in large first year science classes. Presented at: Sixth Pacific Rim - First Year in Higher Education Conference, Melbourne, Australia. 2004. Available at: http://fyhe.com.au/ past_papers/papers04.htm. Accessed 13th October, 2017

Van, C., Mitchell, B. & Krass, I. (2011). General practitioner-pharmacist interactions in professional pharmacy services. Journal of Interprofessional Care, 25(5), 366-372

Young, S. & Bippus, M. (2008). Assessment of Graduate Teaching Assistant (GTA) Training: A Case Study of a Training Program and its Impact on GTAs. Communication Teacher, 22(4), 116-129

Downloads

Published

25-06-2018

How to Cite

Knott, G., Crane, L., Heslop, I., & Glass, B. (2018). Design and evaluation of a pharmacist tutor training programme. Pharmacy Education, 18, p 189–196. Retrieved from https://pharmacyeducation.fip.org/pharmacyeducation/article/view/599

Issue

Section

Research Article