Factors influencing pharmacy students' satisfaction with pharmacy education quality: A cross-sectional study at a private university in Vietnam
DOI:
https://doi.org/10.46542/pe.2024.241.818828Keywords:
Education programme, Pharmacy student, Quality of education, Satisfaction, Thanh Do UniversityAbstract
Background: Student satisfaction is a crucial factor that reflects the quality of education, especially in specialised fields such as pharmacy.
Objective: To investigate the determinants of satisfaction among final-year pharmacy students regarding the quality of pharmacy education at Thanh Do University in Vietnam.
Methods: A cross-sectional survey was conducted from October to December 2023, involving 446 final-year pharmacy students using online and offline questionnaires. Data were analysed using SPSS 20.0 software, focusing on 33 observational variables and one composite satisfaction variable. Exploratory Factor Analysis (EFA) was used to identify key factors affecting educational quality, while linear regression was applied to assess the impact of these factors on student satisfaction.
Results: Overall satisfaction level was 3.89 (SD = 0.731). The key factors identified were Student support activities (β = 0.516), Training Programme (β = 0.434), Quality of facilities (β = 0.378), and teaching staff (β = 0.315).
Conclusion: The findings highlight that SSA has the greatest influence on student satisfaction, followed by TP, QF, and TS. These results emphasised the need to improve student support services, curriculum structure, and facilities to enhance the educational experience at Thanh Do University.
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