Students’ views about a pharmacy franchise programmes in Malaysia: A qualitative study

Authors

  • Yee Chang Soh UCSI University, Cheras, Kuala Lumpur
  • Siang Fei Yeoh National University Health System, Singapore & Universiti Teknologi MARA (UiTM), Shah Alam, Selangor, Malaysia
  • Cin Yi Lim Monash University Malaysia, Bandar Sunway 47500, Selangor
  • Ibrahim Jatau Abubakar Pharmacists Council of Nigeria, Abuja
  • Long Chiau Ming Pharmacy, School of Medicine, University of Tasmania http://orcid.org/0000-0002-6971-1383
  • Tahir Mehmood Khan Monash University Malaysia, Bandar Sunway 47500, Selangor http://orcid.org/0000-0003-0081-1957

Keywords:

Pharmacy Education, Quality Assessment, Content Analysis, Franchised Programme, Malaysia

Abstract

Objectives: Globally, the transitions in pharmacy education are acting as a major challenge to stimulate better outcomes in pharmacy professional programmes. To meet these challenges, some universities in Malaysia and overseas have authorised franchised programmes at various private colleges. This research explored the views of students regarding such franchised pharmacy programmes in Malaysia.

Methods: A theme-based analysis of qualitative data from internet narratives of students' views about franchised programmes in Malaysia was used. The ethical considerations of using internet narratives were approved. Narratives for analysis were obtained by using open-ended questions related to the themes to document the respondents' responses. Narratives were included if they were written in English, Malay or Chinese, they described the students’ views and experiences of franchised pharmacy programmes, and they were publicly accessible. Exclusion criteria included narratives given by non-pharmacy students or students’ parents. Students’ written words were analysed in an iterative analytical process following the principles of narrative analysis, and data collection was stopped when no new information was generated, denoting data saturation. NVivo Version 10 was used to apply three stages of coding – open, axial and selective – in order to identify principal characteristics and themes.

Results: Ten students fulfilled the inclusion criteria and shared their views about the posted statements. The majority mentioned that institutions starting a franchised pharmacy programme must adopt a quality approach rather than being purely profit-driven. The institutions approving such programmes should ensure that an equal standard of quality of teaching is applied by the franchisee as the franchisor so as to maintain the desired learning outcomes.

Conclusion: Students’ overall perceptions of franchised pharmacy programmes were mixed. They had strong opinions on measures to ensure the quality of teaching and underpin the achievement of programme educational outcomes. 

Author Biographies

Yee Chang Soh, UCSI University, Cheras, Kuala Lumpur

Faculty of Pharmaceutical Sciences

Siang Fei Yeoh, National University Health System, Singapore & Universiti Teknologi MARA (UiTM), Shah Alam, Selangor, Malaysia

Department of Pharmacy [Singapore] & Vector-borne Diseases Research Group (VERDI), Pharmaceutical and Life Sciences CoRe [Malaysia]

Cin Yi Lim, Monash University Malaysia, Bandar Sunway 47500, Selangor

School of Pharmacy

Ibrahim Jatau Abubakar, Pharmacists Council of Nigeria, Abuja

Department of Pharmacy Practice

Long Chiau Ming, Pharmacy, School of Medicine, University of Tasmania

Unit for Medication Outcomes Research and Education (UMORE), Pharmacy, School of Medicine

Tahir Mehmood Khan, Monash University Malaysia, Bandar Sunway 47500, Selangor

School of Pharmacy

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Published

07/03/2017

Issue

Section

Research Article